Tue 3 June 2014, The Independent

Universities receive 20,000 complaints from students 'demanding more' for £9,000 fee

By Heather Saul
Over 20,000 students paying higher tuition fees have made complaints to their universities within the last year - up ten per cent on the previous, a Freedom of Information request has shown.
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It was published by The Independent, which adheres to the PCC Code

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