Thu 21 July 2016, MailOnline

Why ARE teenage shop assistants so rude? Mother says she is fed up of being ignored by 'petulant brats' running retail stores (and she wouldn't stand for it from her own son)

By Kelly Rose Bradford
Kelly Rose Bradford, 42, from London, is tired of rude teenage shop assistants ignoring her Says basic levels of courtesy are alien to young people in retail Has drummed importance of eye-contact into her own son, William, 13
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