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Thu 29 December 2011, The Independent

Sorry: The most memorable apologies of 2011

By John Walsh
On reflection, mistakes were made. Emotions were running high. If somebody chose to take offence, they might have been given the wrong impression. 2011 was a year of apologies: some of them humble, some of them mealy mouthed, most of them only mildly sincere.
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It was published by The Independent, which adheres to the PCC Code

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